Jenn Love

Growing my skills, for team contributions, to make data driven decisions through efficient processes

SKILLS

Power Query (M Language), Power BI (DAX expressions), DAX Studio, Tabular Editor
T-SQL, SSRS
SQL Server, Office365
Data analysis
Familiar with C#, HTML/CSS, Git, Azure, Python, SSIS, Azure Data Factory
Completing personal upskilling in Azure
Probing mindset with a passion for analytics and digital technology

Microsoft Certified

Business Intelligence Engineer III

Power BI report development and administration.
Building shared Power BI semantic models.
Developing visual reports, dashboards and KPI scorecards using Power BI desktop
Connecting to data sources, importing data and transforming data for Business Intelligence
Proficient in writing DAX expressions for business data measures & calculated columns
Develop models for supportability, maintainability, efficiency and usability
Conversion of reporting from Cognos to Power BI
Implemented best practices for global semantic models
- - Standardization of business terms across multiple sources to give users a consistent view and allowing for cross report drill through
  - Applied descriptions for fields to assist report developers
  - Collaborate to apply transformations close to data sources
Designed dataflows for large data exports

Business Data Analyst

Troubleshoot software issues and perform root cause analysis of software support issues
Analyze and document workarounds to software issues
Train and mentor new team members on all support work flows and processes
Database upgrade validation
- - Create automation scripts for validating tables being migrated
Collaborate with team members across multiple time zones while working in remote environments.
Testing programming changes
Create client reports with Clover Query and Nexus Portal

Business Analyst

Work with business partners to create new functionality that meet their business needs, including:
- - Gathering requirements
  - Working with developers for a solution
  - Testing
  - Launching
Work requests coming in from end-users and business partners
Providing end-user support via phone and e-mail

Consultant

Consultant for GE Renewable Energy
Worked with small group of developers to create/maintain integrated MVC ASP.Net/C# tools for:
- - - Program creation
    - Workflow
    - Financial forecasting

Maintained written business requirements by working with client
Creation of user documentation for supported applications
Conducted daily scrum for development team
Used CA Agile Central to:
- - - Schedule iteration development
    - Track internal/external defects
    - Produce client metrics

Data Analyst II

Ad hoc queries to research situations identified by compliance to determine cause and impact.
Managed monthly, quarterly, and annual reports for compliance and legal departments.
Identified repeat litigants and removed accounts from data workflow.
Data cleansing of complaint logs received from servicers
Assisted with AskCompliance debtor information change request, as needed.
Acted as Administrator of Compliance/Legal SharePoint site.

2016 Greenville Technical College, Greenville, South Carolina

A.S. in Computer Programming

2003 University Of South Carolina, Spartanburg, South Carolina

B.S. Business Administration

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